物流政策

When will my item ship?

Once an order has been submitted, we do our best to pack and ship within 48hours, but please allow up to 72 hours for it to be processed and shipped (generally orders will ship out much sooner than this). Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. No orders are processed or shipped on weekend.

How will my order be shipped? How much is shipping?

We work with all of the major carriers, including DHL, TNT, GLS and USPS, and will determine the optimal way to get your Kingspec products to you as soon as possible. The shipping rate will be calculated at the checkout as the rates vary depending on the size of your order, where it is being sent and the shipping method (standard, expedited).

US Shipping: Standard shipping is Priority USPS (3-8 day delivery), Express is typically Fedex 3-day delivery guarantee.

That said, if a product is not available in our US warehouse, we reserve the right to ship from our factory in Europe. In those cases, Standard means: Standard International Mail (7-14 day delivery, delivered and tracked by USPS ), Express means DHL 3-day delivery.

Where is my tracking number?

Once your order has been shipped, you will automatically receive a shipping confirmation and tracking number to the email address your provided us. If you did not receive this email please check your spam/junk mail folders.